Finding a manual for your Hampton Bay fan can be tough. Why is that? Well, say your fan was made 5 years ago. Say it was made 10 years ago. So, where do you go exactly to find the manual that you need for your fan?
Obviously the first place to look is the box that came with your fan. Now, assuming that you don’t have that, here are some additional options to find your fan manual.
Try searching online
The first thing you can try doing is Googling. Yes, we know that you may have tried that already. But it’s worth throwing out there. Typically, these manuals will come as a PDF format that you can download to your computer.
Try contacting Home Depot
Home Depot has a community help forum, where you can post a question and an actual employee of the store will get back to you. Since Hampton Bay is owned by Home Depot these days, this can be an effective method of getting answers. Also there is a 1800 number as well that will be pretty effective at getting you the support you need for your fan.
The user manual usually includes the following,
- A guide on how to use the ceiling fan – main functions.
- FAQ – frequently asked questions about the ceiling fan that you have, or are trying to find information on.
- How to get more help if the manual does not resolve your query.
- Potential problems, and a troubleshooting section on how to solve common issues.
The ceiling fan manual may also have a parts guide, which lists the parts numbers for your fan. If you need to find a replacement blade, replacement globe or even a motor, parts guides are often useful.
Is your Hampton Bay ceiling fan turning on and off by itself? Or, you might have another brand of ceiling fan that is doing this. This can be happening because of the frequency on your fan is set to the same frequency as someone else’s close to your home. For instance, your neighbour could have a different ceiling fan than yours, but the frequency may be the same on the remote. Your remote has to be set to the same frequency as your fan.
Fan and remote frequencies are set to one another using dip switches. The first thing you should change when you start to have problems with your fan doing things on its own, is change the batteries in the remote. The batteries could be low and the fan might not be functioning properly.
If you have some batteries in the home, check for them and try switching the batteries first.
The next thing you should check is the dip switches on the remote as well as the fan. Try changing the dip switches. You can find the dip switches on the back of the remote and inside the fan, under the fan housing. The dip switches have to be set the same way on the fan as they are on the remote. You should change however they are set to prevent the fan being controlled by another person with a remote, since you are having those issues. Once the dip switches are set differently the fan, should not be able to be controled by another person with a remote as the dip switches on their remote will no longer be the same as your fan or remote.
From the desk of our site editor and ceiling fan repair guru…
“Hampton Bay fans or light kits turning on and off by themselves, is almost always a dipswitch issue, 95% of the time. From the times I have been in a homeowner’s home, and I showed them where the dipswitches were on the fan and the remote, they were dumbfounded and had no idea that these dipswitches actually controlled the frequency on which the remote ‘talked’ to the fan. Once we changed the setting on the dipswitches, it solved the problem almost everytime.”
Often times we get asked by our site visitors – so how can I get support for my ceiling fan? Hampton Bay is actually owned by Home Depot, as you may know.
To get help or support, you can contact the Hampton Bay Lighting Company. Customer service and support is available Monday to Friday, from 8 AM until 6 PM Eastern Time. The customer support line is not open on weekends. You can call this number if you need support for fans, flooring, cabinets, patio sets or any product that Hampton Bay manufactures.